Michael Kay

Where your custom is valued

***     COVID-19     ***
We are open for business:
Processing and despatching orders
Especially importations of Hawid and Lighthouse.
There are long delays with items coming through SG - See Covid-19 Page

You are here: Covid-19

What effect is COVID-19 having on our business?

As we are already a well established internet based mail order business, the effects of Covid-19 have been quite limited.
We are still despatching orders, as usual.

Desptaching
While Royal Mail and other Carriers continue to operate, this will remain the case.

Importation & Supply Chain
Affects on our supply chain:
Stanley Gibbons and Davo products, plus some Showgard items, are expriencing delays, this has necessitated
a change to the lead times quoted being increased to approximately 28 working days.
This is due to SG are only keeping a small stock of Davo Easy mounts and a few GB albums.
Regretably, as time goes by these delays are increasing and lack of stocks is frequent.

As for our European supply chain:
Hawid are operating a 3 day week, but still shipping just as efficiently as ever.
Lighthouse are operating as near normal as possible, turning orders around quickly and efficiently.
Since mid-September we have noticed that deliveries from Lighthouse are now taking approx 7 days,
rather than 3 days. Mainly due to DHL holding parcels at the export centre in Germany for 5 days!

So the only serious supply problems are with Stanley Gibbons in the UK.

You can order with confidence, knowing that we will despatch your order within or very close to the timescale stated on our web pages.

We have taken all reasonable steps to remain safe and well, as per HM Government guidelines.
We hope that you too remain in good health and safe at this time.