Michael Kay

Where your custom is valued

***     COVID-19     ***
We are open for business:
Processing and despatching orders
Especially importations of Hawid and Lighthouse.
There are delays with items coming through SG - See Covid-19 Page

You are here: Covid-19

What effect is COVID-19 having on our business?

As we are already a well established internet based mail order business, the effects of Covid-19 have been quite limited.
We are still despatching orders, as usual.

Desptaching
While Royal Mail and other Carriers continue to operate, this will remain the case.
The only difference is that we are using UPS instead of DPD, who will not allow us to drop at depot and want to charge double to collect.

Importation & Supply Chain
Affects on our supply chain:
Stanley Gibbons are only despatching orders from their fuilfillment house on Fridays and Mondays, this combined with their use of Parcelforce, who are insisting on collecting at mid-day, whilst abandoning the guaranteed delivery times.
This will affect the lead times of all Stanley Gibbons and Davo products, plus some Showgard items, meaning approximately 10 - 14 working days, instead of 5 as quoted on our web pages.

As for our European supply chain:
Hawid are operating a 3 day week, but still shipping just as efficiently as ever.
Lighthouse are operating as near normal as possible, turning orders around quickly and efficiently.

So the only real problems are with Stanley Gibbons in the UK.

You can order with confidence, knowing that we will despatch your order within or very close to the timescale stated on our web pages.

We have taken all reasonable steps to remain safe and well, as per HM Government guidelines.
We hope that you too remain in good health and safe at this time.